Privacy policy overview

Committed to safeguarding your personal information and data rights

Introduction to our privacy practices

At aurethynora, we recognise the importance of safeguarding your information. This policy explains what data we collect, how we use it, and how we guarantee your privacy within Australian regulatory requirements.

Throughout our processes, we commit to full transparency regarding data handling, retention, and disclosure. Your trust is vital to our approach to privacy and data protection.

How we collect data

We collect data through direct user interactions, online forms, and automated means when you browse our website or use our analytics services.

Information provided directly

• When you fill out contact forms or request analytics
• If you correspond with us via email or phone
• When you opt into marketing communications
• If you participate in customer surveys or feedback requests
• When scheduling a campaign review with our experts

Information collected automatically

• Through browser cookies and related technologies
• Via analytical tracking tools embedded on our site
• Through device attributes like browser and operating system
• By monitoring website usage patterns
• Following standard server log protocols for security

Why we use your data

We use your data for providing services, ensuring security, and improving functionality. We may also analyse usage trends to refine our offerings.

• Enabling access to analytical tools and dashboard features
• Processing requests for campaign reviews or reports
• Answering service or support inquiries
• Improving website functionality and navigation
• Adapting our services to user behaviour and needs
• Enforcing compliance with data privacy laws
• Identifying or preventing unauthorised activities

Our commitment: We never sell your data and only share it when necessary to deliver our services or comply with legal obligations.

When we share your information

Information is shared with trusted service providers or regulators as needed for service fulfilment and legal compliance only.

About our service providers

We use reputable service providers to host, process, and maintain the security of your information. These partners are contractually required to protect your privacy.

Legal and regulatory requirements

We may disclose data where required by law, regulation, or government order in Australia.

Aggregate and anonymous use

We may use anonymised analytics for reporting and industry insight, with no user identification.

Your rights under law

You have rights to access, correct, delete, or object to how we process your data, in keeping with local laws. Contact us for assistance at any time.

• You may request access to your personal information
• You may request corrections if your data is inaccurate
• You may ask for your personal information to be deleted
• You may request we transfer your data
• You may object to certain uses of your data
• You may restrict certain processing of your data

For any rights-related queries, please reach out via our contact form or email for prompt support.

Data security measures

We protect your information with encryption, strict access control, and regular monitoring for potential risks.

Technical protection steps

• Encryption of sensitive data in transit and at rest
• Two-factor authentication for user access
• Firewall and intrusion detection systems
• Automated data backup and integrity checks

Organisational protection steps

• Routine staff privacy training and assessment
• Strict employee access control protocols
• Incident response procedures
• Data minimisation and review processes

Data retention and deletion

We store information for only as long as needed to meet our service obligations and comply with applicable laws.

• Account records kept for active user period only
• Project files retained per agreement duration
• Communications removed after resolution
• Receipts maintained as required by tax law
• Preference settings kept until changed by user

You control how long we retain your personal data through your account or by request.

International information handling

Data may be processed overseas with strong restrictions to protect your privacy under Australian law and contracts.

• Transfers only to countries with comparable protection laws
• Standard contract clauses in place
• Partner compliance is regularly monitored
• Your consent obtained for certain transfers

How cookies work here

Cookies help us personalise your experience, support essential services, and gather anonymous insights for site improvement. Disable them in browser settings if you wish.

Types of cookies used

• Support critical features, such as user login and form submission
• Help us analyse traffic to improve site functionality
• Remember your preferences for a smooth user experience
• Enable enhanced site features where requested by users

You can change or withdraw consent anytime in your browser settings.

Updates to our privacy policy

We review our policies periodically. Changes are posted here and take effect when published unless otherwise stated.

• We may inform users by email
• Notice appears as a banner on our website
• Policy updates listed on this privacy page
• Important changes highlighted for users

You are encouraged to review this policy for regular updates.

Questions and support

aurethynora

1 Bligh Street, Level 26, Sydney, NSW 2000 Australia

Phone: +61-2-0539-4790

Email: content@aurethynora.com

Last updated: October 8, 2025

Policy effective from October 8, 2025